BR 15xx Pannier Tank Part 1

 

15/09/2023

BR 15xx Pannier Tank - 1501 Lined Black Early Crest arrived from Rails of Sheffield.

I am very disappointed with the finish. The chimney with a gap glue marks on cab front and the whistle wonky front steps fell off in the box!  Although this is not unusual for fine detail to "fall off"

20/09/2023 Returned to Rapido under warranty

27/09/2023 To say I am disappointed will be an understatement; I received my 15xx back today in a worse condition than it was sent! The whistle has been reattached resulting in more glue marks and discoloration from the Cyanoacrylate the smoke box door looks as if it has had some action taken resulting in scratch marks. 

I cannot accept this repair and want a replacement locomotive.  

15/10/2023

I received my 15xx back Rapido did not replace the loco merely the body shell. It arrive back yesterday 14th when I was at the GETS 23 in Milton Keynes tried running it this morning it won’t run; reading the address on the program track errors out a decoder rest failed. I need this loco replaced.

Rails replied

Thank you for your email, we are sorry to hear you are experiencing issues with your 15xx, please find attached our freepost Royal Mail returns label. We have allocated a replacement, which will be checked over prior to dispatch, upon receipt of your return.